[Updated 12/07/2026]
Ordering a custom cake is straightforward when the essential details are clear from the beginning. A useful brief helps the cake maker confirm availability, recommend the right size and explain which ideas are practical for the date and budget.
1. Include The Essential Details
Share the celebration date, delivery postcode, number of portions, preferred flavours and the type of design you have in mind. References are helpful, but explain which elements matter most rather than expecting an exact copy of another cake maker's work.
2. Check Availability Early
Custom and bespoke cakes need time for design, preparation and decoration. Availability varies with the complexity of the commission and the existing production schedule, so it is sensible to enquire as soon as the date and venue are confirmed.
3. Set A Realistic Budget
The number of portions, design complexity, ingredients, structure and delivery all affect the price. Sharing a realistic budget allows the cake maker to suggest the most suitable size and level of detail rather than developing a design that cannot be produced within it.
4. Plan Delivery Properly
Celebration cakes are heavy, fragile and temperature-sensitive. Confirm the full address, access details, parking or loading restrictions and the name of the person accepting the cake. Anges de Sucre delivers directly across London and Surrey using our own team.
5. Raise Questions Promptly
Read the order details carefully and ask about anything that is unclear before production begins. When the cake arrives, check it with the delivery team where possible. Prompt, specific communication gives the bakery the best chance to answer a question or resolve a genuine issue.
Choosing The Right Service
Personalisation keeps the existing design intact and adds a simple identifying detail such as a name, age, date or short message. A custom cake changes an existing design more substantially. A fully bespoke cake begins as a private commission developed from a new brief.
Explore our custom cakes, browse our birthday cakes, or choose bespoke when the brief starts from a blank page.
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