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Privacy policy

Privacy Policy

Oh, privacy! It's a bit like that moment you realise the loo door isn't locked – a bit of a shock and something we all want to keep under control. So, let's dive into the nitty-gritty of how we handle your data.

First off, we're only interested in your data if you're happy to share it. We're not in the business of hoarding data for no reason, selling it off, or doing anything shady. And if you ever want us to get rid of your info, just say the word, and consider it done.

Got questions, worries, or just want to chat about our privacy practices? Drop us a line at hello@angesdesucre.com, or send a letter to our sweet spot at Anges de Sucre, 56-57 High St, London TW8 0AH.

Now, onto the details. This privacy policy spells out the type of info we collect, why we gather it, and how we use it. For simplicity, Anges de Sucre will be referred to as "The Bakery", "We", "Our", and "Us".

Log Files
Just like any good bakery keeps a recipe book, we use log files. These logs are just part of the internet bakery we run, helping us understand who's visiting our site. We gather details like IP addresses, browser types, ISPs, time stamps, and the paths you take around our site. But don't worry, it's all anonymous – we can't tell it's you from your IP address.

The Sweet Stuff We Collect
We only collect data when you willingly hand it over, such as:

  • Your email, when you sign up for our newsletter full of sweet deals and news.
  • Preferences for how you'd like to hear from us and what about.
  • Personal details like your name, address, and contact details, essential for getting those cakes to your door. We only share these with our trusted delivery partners.
  • Transaction details, because we need to know what you've ordered and how you'd like to pay.

Want to erase your data from our books? No problem – just email hello@angesdesucre.com.

How We Use Your Information
We use non-personal data to make our website better for you. Personal data? Only with a good reason, like fulfilling your orders or when the law says so.

The Legal Bit
We've got lawful grounds for handling your data, all in the name of baking you happy – from processing your orders to letting you know about our latest creations.

Marketing Mix
We figure out what might tickle your fancy and send you updates. If you've shopped with us or shown interest in our bakes, you'll hear from us. Not keen? Just hit 'unsubscribe' in any email.

Sharing the Dough
Sometimes, we share your info with partners who help us deliver our services – think delivery companies or IT support. But we're strict about keeping your data safe and sound.

Going Global
Occasionally, we need to send data outside the EEA, but we'll always make sure it's protected.

Cookie Jar
Yep, we use cookies to make our website work better for you. You can manage these any time through your browser settings.

Just Online
This policy is all about the online world. Offline, it's a different story and not covered here.

Get In Touch
We're here because you want us to be. Not keen on us holding your data? Just let us know, and we'll make it right.

Any questions or just want to talk privacy? Email us at hello@angesdesucre.com or write to Anges de Sucre, 56-57 High St, London TW8 0AH.

Consent
By using our website, you're saying you're okay with this policy. Thanks for trusting us with your sweet moments!

And there you have it – our privacy policy, all dressed up in Anges de Sucre style. Remember, we're here to make life sweeter, not complicated.

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